Archive for the 'Voice' Category

So I needed a break from packing and thinking about what to eat for dinner… both are hard work. I hit email, facebook, then twitter. Ok… I miss my family. Anyhow, I found a link @joegerstandt posted. By the way, if you tweet, are interested in organizations and difference/diversity, he should be on your list. [...]

No Comments Khalil on Apr 24th 2010

Recently on HR Morning, there was a post regarding what should be mentioned in employee handbooks. It was in response to a question regarding whether or not specific disciplinary measures should be included. They responded no, specific measures should not be included, but there should be mention that violations of employee policy would be met [...]

No Comments Khalil on Apr 24th 2010

Following the link from one of the brilliant folk I follow on twitter (@JoeGerstandt), I found myself digging into a website on employee engagement. I downloaded a powerpoint from a recent webinar that outlined some of their research. Among some key points they offered are that: 1/5 employees are highly disengaged; 60% of employees are [...]

1 Comment Khalil on Feb 23rd 2010

Filed under Voice

Customer Service?

I can’t call what it means to sell cars in the current recession, but I just witnessed how to lose business. A friend is shopping for cars and has been bouncing around Toyota dealers. Specifically, he’s gone to Appleway and Downtown Toyota Spokane. I’ll be the first to say that I’d not buy another car [...]

No Comments Khalil on Nov 14th 2009

Well, not too wild, but this is stupid. Really stupid. In Portland, Maine, a student has been denied their diploma for bowing and blowing a kiss to their mother. And the responsible bureaucrat, School Superintendent Suzanne Lukas, decided the kid was breaking the rules. So, as any good bureaucrat would do, she denied the kid [...]

No Comments Khalil on Jun 24th 2009

It goes without saying that I am interested in how organizations respond to the extracurricular activities of their members. Be it employees or volunteers, there is often a vested interest in controlling, or at least attempting to control, what employees do and say in their lives outside the organization. The Chronicle (yes, it’s mediocre academic [...]

No Comments Khalil on Feb 28th 2009

So it started with a discussion about a couple of movies we watched in my might class. I showed Mickey Mouse Monopoly and a movie about stereotypes in media, but after a question about access and social change, I ended up moving from media to how the media we interpret, via cultivation theory for example, [...]

No Comments Khalil on Feb 24th 2009

I’ve been writing every single day for at least 15 minutes. Much of it, however, doesn’t work or fit here. It is a bit personal, or it is a bit heady and research-centered. For some reason, I lean towards not getting overly-personal in this specific space anymore. Most of the time, I think it is [...]

No Comments Khalil on Feb 4th 2009

Someone in my office printed this out the other day. Thus far, nobody is taking responsibility for it, but I found it both funny and extremely insightful and had to transcribe it. Start with a cage containing five apes. In the cage, hang a banana on a string and put stairs under it. Before long, [...]

No Comments Khalil on Jul 14th 2008